Avistar Adds Zultys to Its Growing List of Industry Leading Technology PartnersZultys Licenses the Avistar C3 Media Engine™ – Power

San Mateo, Calif., March 11, 2009 — Avistar Communications Corp. (Nasdaq: AVSR), a leaderin unified visual communications solutions, announced today that Zultys, Inc., a leading providerof all-in-one unified communication solutions, will integrate Avistar’s C3 Media Engine and makeit available to its customers around the world. Through this agreement, Zultys customers willhave the ability to add best-in-class desktop videoconferencing to their unified communicationssystems. Zultys plans to launch the integrated solution in the fall of 2009.Simon Moss, CEO of Avistar, said, “After a thorough and competitive review, Zultys selectedAvistar. Zultys is recognized for its innovative, open standards IP communications andtelephony products. Avistar C3™ will help Zultys open new revenue streams and provideimportant new videoconferencing features that will strengthen its positioning in its marketsworldwide.”“Videoconferencing provides the ROI our customers are looking for as part of their unifiedcommunications solutions, especially in a down economy, where travel is well scrutinized,” saidSteve Morrison, Vice President, Product Marketing, Zultys. “Avistar C3 augments our line ofVoIP and web conferencing products, empowering our customers to collaborate and takeaggressive action to remain competitive.”Avistar C3 Media EngineBased on the award-winning Avistar C3 Desktop™ solution, the Avistar C3 Media Engineprovides a business class desktop videoconferencing experience to technology partners whorequire a visual communications experience within their applications. Business-classvideoconferencing is recognized as a valuable communications tool that provides corporationsserious cost savings, improved productivity and ROI. According to a recent WainhouseResearch study, one third of those polled see the use of videoconferencing accelerating giventoday’s economy, as it reduces the need and cost for travel plus improves collaboration anddecision-making. At a fraction of the cost of typical videoconferencing solutions, Avistar C3makes videoconferencing easy and approachable for both advanced and novice businessusers.About ZultysZultys, Inc. is showing what’s possible for Open Standards IP communications and telephony.Its Open Standards IP technology is the building block for its award-winning IP PBX systems.Zultys develops products that enable companies and organizations in more than 110 countriesand 19 languages to deploy integrated communications systems. For more information visit:www.zultys.com.Avistar and Zultys2About Avistar Communications CorporationAvistar (Nasdaq: AVSR) is a unified visual communications solutions, providing provenbusiness-class technology. Avistar’s desktop videoconferencing installations include more than100,000 committed desktop seats worldwide, bringing together business users anytime andanyplace. Companies such as IBM Corp., Sony Corp., LifeSize Communications, Inc. andPolycom Inc. use Avistar technology to power their unified communications solutions. Avistarworks with leading-edge technology partners and resellers including CityIS, Beyondis, Datamartand Fontel in more than 40 countries. For more information, go to www.avistar.com.###Contact:Angela Smith John CunninghamAvistar Zultys, Inc.+1 650-525-3388 +1 408-328-0450 x116asmith@avistar.com john.cunningham@zultys.comMargaret BonillaBirnbach Communications for Avistar+1 603-548-0693mbonilla@birnbachcom.com

ASK Staffing selects Premise-Based IP Communications System from Zultys

Off Premise Phones and Low Total Cost of Ownership Key in Choosing Converged Phone System

ATLANTA, GA., March 4, 2009 – Zultys, Inc., a Silicon Valley company known for its open standards IP communications and telephony products, today recognized an innovative solution devised by Alliant DataTel, Inc. for a major Georgia staffing company.
ASK Staffing, Inc. ( http://www.askstaffing.com/ ) recently needed to replace its aging telephone system during an office relocation. Alliant DataTel, Atlanta, Georgia ( http://www.goalliant.net/ ), a Zultys value added reseller since August 2004, was selected by Michael Dukes, ASK Staffing’s VP of Operations, to displace an out-dated Avaya Partner phone system with a Zultys MX30 media exchange.

Michael Dukes explains; “Michael Kirchhoff, of Alliant installed our office Category 5e cabling, network switches and the MX30 in a couple of days, held training sessions before we went live on the system, and was here throughout the deployment. He was available to us when we needed assistance. In addition to an enhanced phone system with dynamic features, we have already started installing remote Aastra 53i IP phones. We have an IM (instant messaging) feature that is available to the users of the company. From an administrative standpoint, Michael has been very helpful in answering questions, allowing me to learn the various features. I now can now make changes to the phones, add, edit and delete users without waiting on a tech to arrive on site, which saves us money. We have increased the response time to our customers and improved the efficiency of our employees with this great new technology. As a matter of fact, with being able to assist our clients more efficiently we are already expanding and adding more employees.”

“Our new system simultaneously manages both the data network and our voice communications. I am most excited about the unified management dashboard. Just by looking at the presence icons, I know when anyone on my team is speaking with a client or engaged in a meeting. This is possible anywhere we have an Internet connection, so we are now much better equipped to provide reliable service to our customers.”

“We will realize our nominal initial investment in three to four months. This whole voice-over-IP project came off exactly like Alliant promised. The PSTN voice quality on a Cbeyond PRI is excellent and we could not be happier with our decision in selecting Zultys and Alliant.”
Zultys’ award winning IP PBX systems offer an all-in-one turnkey system with pre-loaded software that does not require additional or external servers. It supports PC, Mac, and Linux equipment. Companies interested in learning more how they might benefit with a Zultys MX may contact Alliant at 1-770-441-9999.

About Alliant DataTel Inc.
Alliant DataTel, Inc., an Atlanta based company is a Zultys dealer. It was founded in 1996 to provide telecommunication and computer networking integration services to small – medium sized companies. The IT professionals at Alliant are committed to providing excellent service, quality products and valuable solution resources that help companies achieve their corporate goals.

Alliant is a one stop VAR from planning to deployment. Whether you are a Fortune 500 firm or an emerging organization, Alliant can help you plan, design and implement a robust IT infrastructure that grows with you. Find out more at http://www.goalliant.net/.

About Zultys Inc.
Zultys, Inc. is showing what’s possible for Open Standards IP communications, telephony and productivity enhancing collaboration. Our Open Standards IP technology is the building block for our award-winning IP PBX systems. Zultys develops products that enable companies and organizations in over 110 countries and 19 languages to deploy integrated communications systems.
Please visit http://www.zultys.com/ for additional information.
###

SOURCE: Alliant DataTel, Inc.
Alliant DataTel, Inc.
Michael Kirchhoff, CEO
1.770.441.9999 ext. 307
1.877.GO ALLIANT
michaelk@goalliant.net

New Support Center and Information Technology Product Showcase Opens in Atlanta

Alliant DataTel expands operations by offering more Voice over IP phone system choices

ATLANTA, GA., December 29, 2008 –– Alliant DataTel Inc., today announced an expanded office suite and the launching of several new marketing websites/blogs including http://www.phonesystemsatlanta.wordpress.com/ and http://www.cablingatlanta.wordpress.com/. Since 1996, Alliant DataTel an Atlanta, Georgia company has specialized in business phone systems, computer networks, cabling and PSTN circuits like PRI and T-1. Alliant’s new sales and support office at a prime location, 1200 Abernathy Road, Northpark Town Center is a mixed-use complex, located in Atlanta’s Central Perimeter business district. Here the company will conduct various business seminars, host “How to Choose an IP-PBX Luncheons,” plus perform demos on all offered business solutions to prospects and current clients utilizing the brand new live product showcase. The luncheon portion is complimentary and optional yet the hands-on mini-seminars require registration as the classes are small and expected to fill quickly. Visiting the http://www.goalliant.net/ website can provide upcoming dates and times to RSVP for the 2 hour seminar luncheons or call Alliant’s main number 770-441-9999 for more information.

Alliant DataTel has recently increased its product lines to include Aastralink Response Point and Sutus Business Central BC200 dealerships. The company’s core information technology services include designing, implementing and managing Voice over Internet Protocol phone systems known as VOIP or Voice over IP business phone solutions. Most systems offered have the ability to plug an IP phone into any broadband Internet connection, anywhere in the world, allowing seamless connectivity to the IP-PBX base system. From a single location to multiple sites around the world, both voice and data networks can be connected to a telecommunications infrastructure that can deliver many features including auto attendant, voicemail, Wi-Fi phones, headsets, door phones, access control, and call center applications to name a few. Alliant DataTel can integrate many systems into existing computer networks and can e-mail voicemail messages and incoming faxes directly to email clients, such as Outlook & Groupwise. In addition, voicemails and faxes can also be sent directly to cell phones. Cell phones such as Blackberry’s, devices utilizing Windows Mobile 5 & 6, & Symbian phones work seamlessly with most IP-PBX systems.

Alliant DataTel is a certified partner for Samsung, Zultys, Microsoft Response Point, Xblue Networks and Sutus. “Our primary objective is to inform businesses about features available in ‘Voice over IP’ phone solutions as well as TDM systems;” said Michael Kirchhoff, CEO of Alliant DataTel. “We educate business owners & decision makers in what to look for in purchasing the right system and setting up their complete infrastructure for their current and long term objectives.” When asked, Michael Kirchhoff says, “Many businesses are not aware of the amazing advancements that have occurred in telecommunications. It is not unusual for clients who need office cabling done during a move or renovation need a new updated phone system. There seems to be a lot of confusion with this upgrade between circuit providers, phone systems and their company’s data infrastructure,” said Kirchhoff; “when you add the new technology of VoIP on top; it becomes a major mountain in their eyes.” Kirchhoff continued, “The sticker shock for new technology first takes them by surprise. What we want to do is educate the end user to what their options are, utilizing their current requirements, budget, as well as their long range goals allowing them to run efficiently, while providing a cost effective solution. If their budget can’t handle everything at once, we break them down in mini-projects they can get their arms around. There is no sense in doing it half way; technology only works if you know how to use it.”

About Alliant DataTel Inc.

The IT professionals at Alliant are committed to providing excellent service, quality products and valuable solution resources that help companies achieve their corporate goals. The corporate website, (http://www.goalliant.net/) currently in redesign by http://www.3by400.com/ will be an interactive web portal that will make it easy for consumers to learn about the many options available when shopping for VoIP phone systems. Consumers will also have access to a knowledge base filled with guides on facilitating the buying process. The site will have detailed information about phone systems offered, along with their features and specifications. It is focused on educating the consumer about the technological advancements of phone systems.

Alliant is a one stop VAR from planning to deployment. Whether you are a Fortune 500 firm or an emerging organization, Alliant can help you plan, design and implement a robust IT infrastructure that grows with you. Find out more at http:// www.goalliant.net or 770-441-9999.

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Sutus surges ahead with Green office technology

Sutus surges ahead with Green office technology

Award-winning office-in-a-box product helps small businesses reduce carbon footprint

September 10, 2008, Vancouver, B.C. – The Sutus Business Central™ is a multi-service business gateway (MSBG) that provides Small Businesses with a fully integrated data, networking and telephony solution. In addition to its business operational features, the power consumption, design and advanced remote support of Business Central dramatically reduces a small business’ carbon footprint compared to a piecemeal solution that provides equivalent business functionality.

In the course of a year, the Business Central requires 350 kw/hrs power*. This is 1261 kw/hr lower than the power usage of the combined products used by most small businesses to match the functionality of the Business Central. The power difference is equivalent to .98 metric tonnes of CO2 per year. That’s the equivalent of parking the car for 60 days a year or replacing a twenty year old fridge with an ‘energy saver’ model.

As well as having low power requirements, the Business Central enjoys a very streamlined design with dimensions of 9″ by 11″ by 4″. This is little bigger than a Microsoft Xbox and is considerably smaller than the combined dimensions of a competing piecemeal solution. In addition, advanced remote support and management features built into the Business Central mean that the device can be remotely monitored, upgraded and repaired without the need to send out a technician or for the small business staff member to spend long periods on the phone.

The Sutus Business Central has been developed specifically for businesses of up to 25 employees and comprises a wide array of advanced data and networking functions such as: file server, email server, router, firewall, wireless access point, VPN remote access server, automated backups, and a business-class phone system with the ability to simultaneously support both standard phone line and VoIP connections.

The Business Central is also a gateway for hosted services and is ideal for businesses that promote remote working or those with employees in numerous locations.

Shawn Chute, EVP of Sutus, commented, ‘People are rapidly becoming more conscious of their effect on the environment and this is starting to show in some of their business decisions. Small business owners in particular have the advantage of being able to change the way their company operates in many ways according to their preferences. The Sutus Business Central enables them to improve business functionality while helping the environment by utilizing our “all-in-one” energy efficient complete office solution.’

*Assumes constant power 24 hours per day, 365 days per year.

About Sutus
Sutus (www.sutus.com) provides small businesses with an enterprise quality all-in-one solution that delivers office network and telephone infrastructure that is affordable, robust and extremely flexible. The Sutus Business Central™ is the winner of INTERNET TELEPHONY magazine’s 2007 product of the year award and IT Expo’s ‘Best Newcomer’ award. It is designed specifically for offices with up to 25 users providing all core IT infrastructure as well as on-demand turnkey VoIP and other advanced phone and data services through Sutus business partners. The Business Central significantly improves a reseller’s ability to easily service small business customers with locations of 25 users or less.

For more Sutus-related media information or images please contact:

David Matthews
Distinct Public Relations
davidm@distinctpr.com
+1 778 855 2335

Jon Paul Janze
Sutus Inc.
jpjanze@sutus.com
+1 778 371 5286 x2103

Zultys: Industy Solutions

Zultys: Industy Solutions

Zultys delivers a highly flexible suite of features which may be readily customized to suit the needs of specific industries. From healthcare providers to law firms, service industries to financial providers, the Zultys MX30 and MX250 systems deliver the functionality you need today and the flexibility you will need tomorrow to support your changing business requirements.

Healthcare providers, such as clinics and other small healthcare providers, communication is a critical part of keeping patient and practices healthy. Traditional telephone systems cannot deliver the personalized service that ensures a higher level of care and increases patient trust and loyalty. Because the telephone itself is blind to patient data, such as medical history, primary care physician and insurance coverage, answering the phone has become an increasingly challenging activity. Answering the phone can require staff to handle the caller, and a PC to access patient data and an appointment calendar at the same time.

Law firms need to be able to route calls and gather call detail reporting to maximize customer service. In most law practices, the limitations of the phone system are a challenge to efficient and consistent client service. Calls should to be answered promptly and clients connected with lawyers quickly. Long hold times, busy signals and calls routed to the wrong person (or worse, dropped calls) cause client concern. Administrative time spent logging phone time and creating reports increases costs.

Service industry companies such as restaurants and restaurant chains, car dealerships with sales, service and financial departments require maximum flexibility in call handling so that calls are routed to the right group or person, minimal efforts to manage the phone system, integration into and with PCs, reservation/customer/CRM applications, fax and e-mail, and the ability to seamlessly answer calls wherever you are on multiple types of “phones.”

Real estate companies with agents and brokers who work both in the field and in different offices have more unique needs. Answering every sales call “live” means more new business, smoother transactions and more satisfied customers. To make the most of every sales opportunity agents need instant access to contact information and contact databases; the ability to conference customers and colleagues quickly; and ensure they can communicate with clients and prospects at any time, from any location. Answering and routing a high volume of inbound calls can frustrate even the most seasoned employees, while long hold times and misdirected calls annoy both current and prospective sellers, buyers, owners and tenants.

Financial services companies and banks with multiple offices, simply offering the best product is no guarantee of success. To acquire and retain customers, banks, credit unions and mortgage providers must also offer a consistently high level of prompt, friendly, personalized customer service. The phone is the initial, and often primary, tool. But the phone used alone does not display client data, account information, appointment calendar entries and client history.

Zultys MX250

MX250

The MX250 is an IP PBX platform that integrates multimedia communications for businesses, large and small, into a single server compact system. All connections are made through standard interfaces. The MX250 integrates the functions of many applications into one Unified Communications platform without the requirement of several disparate adjunct servers. By integrating these functions into a single unit, Zultys delivers a cost effective, easy to provision, easy to use system that is also easily managed and expanded.

The MX250 combines the functions of an Internet gateway (switch and router) with classic PBX functionality: PSTN line interfaces, analog circuits, auto attendant, call routing, voice mail, and Automatic Call Distribution. It further adds support for video calls and multi-media files, such as text-to-speech announcements, automatic conversion of voice mail messages into WAV files, and MXIE, Zultys’ award-winning unified communications client application. The system uses SIP (Session Initiation Protocol) to communicate with IP devices on the LAN or across the WAN. This industry standard protocol permits the connection of desktop phones, conference phones, and other SIP endpoints from many manufacturers. Administrators use a single intuitive GUI on a PC to configure and monitor every aspect of the system.

With the MX250, workers are accessible on a central communication system from any location with an Internet connection. Direct connectivity among all users is easily achieved, regardless of their location within a building, campus, city, region, or country. Users of the system have full access to all system features when logging in at the office, from home, while traveling, or from a different site, while retaining their own personal user identity.

All users, regardless of their role within the organization, enjoy a high quality voice system with access to productivity tools designed to increase their ability to get more done in less time. The system offers powerful applications such as presence, instant messaging, unified messaging, call handling, screen pops, and detailed call logs. These tools can operate on a single system or among multiple MX systems of varying sizes for a centrally managed platform that painlessly scales to support large enterprises.

The MX250 connects to a standard Ethernet switch, along with the connection of computers and IP phones. The connection to the LAN is made through one or two 10/100Base-T Ethernet ports on the MX250 main board, thereby providing redundancy. Additional redundancy is available with dual hard discs in a RAID 1 configuration, and AC and DC power inputs.

The MX250 provides three module slots that support the connection to the PSTN, legacy PBXs, and analog telephony devices.

SIP and Open Standards From The Beginning
The MX250 was designed and built from its inception to be an open standards IP PBX platform. Most similar products were either originally designed with IP in their core with telephony services added on top, or they are traditional PBXs designed with telephony at their core with VoIP added in later development. Systems of these types typically use proprietary phones and have closed architectures. Conversely, the architecture of the MX250 has been optimized to combine voice and data technologies while using standard interfaces and phones.

Key Features
2U rack-mounted system
Expandable in capacity and function without purchasing additional hardware
Interconnect up to 32 boxes to support up to 10,000 users (MXgroup Application)
Switches and routes voice, data, fax, and video
Up to two T1 or E1 circuits, 24 analog circuits, 12 ISDN BRI circuits, or any combination
Integrated IVR (Interactive Voice Response) function with text-to-speech capability
64 automated attendants
400 hours of voice mail
24 simultaneous accesses to auto attendant or voice mail
Up to 4,000 hours of call recording storage
64 operator groups
64 ACD groups
Integrated call center application for up to 240 configured agents of which 60 may be actively logged in simultaneously
64 paging groups
Connects to phones and fax machines with up to 26 analog circuits
Automated configuration of phones
50 VPN sessions directly support users over the Internet
Standards based QoS support
Built-in fax server for up to 16 simultaneous fax sessions
Moves, adds, and changes are performed in minutes
SIP protocol — allows connection with standard SIP phones, soft phones, Internet Telephone Service Providers (ITSPs), or other SIP servers
G.711 or G.729 codecs
Interoperates with any standards based network infrastructure
Based on highly stable embedded Linux operating system
Upgrades entail software downloads exclusively – no hardware forklift changes required
MXcluster

The MXcluster application provides an easy means of multiplying the system’s capacity of users, resources and services. Up to four MX systems may be connected together to create a single IP PBX for the support of up to 10,000 users in a single system. Once clustered, all systems are managed as a single system through the Administrator UI application. An additional MX system may be configured to provide full-scale redundancy for a

Zultys MXmeeting™

Web Conferencing (Expected in Jan 2009)

Zultys MXmeeting™ optional appliances are powerful productivity tools for the MX IP PBX platforms. There are 4 models in the MXmeeting family. The M200 and M500 offer exceptional functionality and flexibility in a small appliance. Measuring only 9” x 6” x 1.4”, (230mm x 152mm x 35mm) the Zultys MXmeeting appliance quickly and easily connects to the MX30 or MX250 platform. MXmeeting operates in both PC and Mac environments.

The M200 starts with 10 conference attendees in 2 concurrent meeting rooms and is expandable to 20 conference attendees in 4 concurrent meeting rooms. The M500 starts with 20 conference attendees in 5 concurrent meeting rooms and is expandable to 100 conference attendees in 20 concurrent meeting rooms

MXmeeting delivers unmatched return on investment by equipping clients with the collaboration tools they need today. The ability to connect with multiple remote workers, screen-share during projects, and provide real-time online support for customers transforms MXmeeting into one of an enterprise’s most valuable assets.

Like all Zultys products, MXmeeting is easy to configure and even easier to use. Create meetings on-the-fly instantaneously. Join a scheduled meeting within 5 seconds. Send invitation directly to attendees’ Outlook Calendar. Make presentations more interesting through interactive audience participation. And much more…

MXmeeting is a web-based conference device that offers a full array of sophisticated features for a surprisingly low investment. MXmeeting allows clients to –

Conduct web conferencing with participants anywhere in the world at a moment’s notice via the Internet

Provide sales presentations and product demos via screen share sessions with one or multiple customers

Meet and collaborate worldwide

Offer training or e-learning for employees or clients
Deliver remote support in real-time

Take control of a remote computer with one click of the mouse from your client interface

Enhance IT efficiency through the ability to transfer files and reboot remote computers

Provide remote access and maintenance to customers
Access office or home computers remotely without cumbersome applications like PC Anywhere or TelNet

Conduct web seminars as an alternative to the cost and stress of travel
MXIE, Zultys’ desktop unified communications client application, is fully integrated with the MXmeeting environment. Start new or join existing web conferences without ever leaving the MXIE user interface screen or launching a browser. Set up an audio conference session in seconds without distributing a bridge number to your invitees or having to dial into a new phone number each time. Zultys MXmeeting provides web conferencing that is truly and fully integrated with the MX IP PBX system.

Need more power? To accommodate larger conferencing requirements, Zultys MXmeeting is also available as the M800 and M1000 models. The M800 starts with 100 conference attendees in 25 concurrent meeting rooms and is expandable to 200 conference attendees in 50 concurrent meeting rooms. The M1000 scales even larger and starts with 200 conference attendees in 50 concurrent meeting rooms and is expandable to 2,000 conference attendees in 200 concurrent meeting rooms.

Pain Solutions Treatment Centers chooses Premise-Based IP Phone System from Zultys

Doctors Realize Significant Productivity Gains and Rapid ROI after Linking Offices with Zultys VoIP Solution

ATLANTA, GA., October 28, 2008 – Zultys, Inc., a Silicon Valley company known for its open standards IP communications and telephony products, today recognized an innovative solution devised by Alliant DataTel, Inc. for a four office medical practice in metro Atlanta, Georgia.

Pain Solutions Treatment Centers., Inc.( www.painsolutionscenters.com ) with a network of north Georgia offices needed to quickly replace its communications system while maintaining its investment in Polycom IP telephone sets. Alliant DataTel, Atlanta, GA ( www.goalliant.net ), a Zultys dealer since August 2004, was selected for the project.

Donna Rice, Pain Solutions Treatment Centers, Director of Admin Operations stated; “our hosted Digital Agent telephone system was becoming expensive and difficult to administer. We chose a Zultys MX250 and MX30 media exchange after a couple product demonstrations and validating provided Zultys references. Donna went on to explain; “Michael Kirchhoff, of Alliant installed the hardware, worked diligently and was an asset to get all running smoothly. He held multiple training sessions before we went live and was here throughout the deployment. In addition to an enhanced IP-PBX with dynamic features, we have presence icons. I know when anyone on my team is speaking with a patient, engaged in a meeting or at lunch.

From an administrative standpoint, Michael has been very helpful in answering questions, allowing me to learn the various features. We can now make routine changes to the phones, add, edit and delete users without waiting on a tech to arrive on-site. We have increased the response time to our patients with centralized appointment scheduling and improved the efficiency of our employees.”

By deploying an IP telephony solution from Zultys, Pain Solutions Treatment Centers solved its business communications issues between their four practices. As a result of the cost savings with the Zultys solution, Pain Solutions should pay for their investment in four to six months. The MXIE interface on the PC enables operators and co-workers to view the presence and availability of schedulers regardless of their location. Each individual staff member can set up rules governing how their calls are handled, allowing the Zultys system to locate them for important phone calls even if they are away from their desk.

“We are thoroughly pleased with our investment in the Zultys solution,” said Dan Hurd, Telecom Manager for Pain Solutions Treatment Centers. Zultys MXGroup breaks down the barriers of distance between our offices and allows us to operate as one efficient organization. The PSTN voice quality via Paetec SIP trunks is excellent and we could not be happier with our decision in selecting Zultys and Alliant.”

Zultys’ award winning IP PBX systems offer an all-in-one system with pre-loaded software that does not require additional or external servers. It supports PC, Mac, and Linux equipment. Companies interested in learning more how they might benefit with a Zultys MX may contact Alliant at 1-770-441-9999.

About Alliant DataTel Inc.
Alliant DataTel, Inc., an Atlanta based company is a Zultys value added reseller. It provides telecommunication and computer networking integration with the highest level of customer service. The IT professionals at Alliant are committed to providing excellent service, quality products and valuable solution resources that help companies achieve their corporate goals.

Alliant is a one stop VAR from planning to deployment. Whether you are a Fortune 500 firm or an emerging organization, Alliant can help you plan, design and implement a robust IT infrastructure that grows with you. Find out more at www.goalliant.net.

About Zultys Inc.
Zultys develops products that enable companies and organizations to deploy integrated communications systems. Our products are designed to maximize investment, interoperability and usability. Companies and organizations around the world are experiencing the benefits of an Open Standards IP platform for their communications needs. Find out more at www.zultys.com.

Why Record Your Calls?

Why Record Your Calls?

In today’s global economy with ever-increasing pressure to compete and improve performance while maintaining compliance with stringent laws and regulations, call recording just makes sense. While large enterprises could generally afford the technologies to meet these needs, smaller organizations were shut out of the market. Now, SIP Print offers every businesses a world-class yet affordable solution to meet and overcome these challenges:

Regulatory Compliance
Businesses of all types face growing regulatory requirements. Today, many businesses are simply required to record phone calls for an undisputable record of transactions. Others find that implementing a call recording solution offers the most effective and affordable way to demonstrate a pattern of compliance.

Enhance Customer Satisfaction
It’s easier to keep existing customers than to find new ones. That’s why so many companies use SIP Print to coach call center employees and other front line employees with recorded examples of high-quality customer interactions.

Using SIP Print to increase customer satisfaction drives operational efficiencies, reduces costs and reduces employee attrition. SIP Print empowers managers to:

•Evaluate and improve the effectiveness of customer service policies
•Ensure employees provide the promised level of customer service
•Create the positive customer interactions that are at the heart of a successful business
Limit Legal Liability
Recorded telephone activity provides a degree of legal protection to both the company and the consumer. SIP Print helps companies limit liability by documenting verbal requests and authorizations, verifying contractual compliance and arbitrating disputes.

In regulated industries, SIP Print play a key role in many companies’ ability to verify compliance with: the Gramm-Leach-Bliley Act, the Health Information Portability and Accountability Act (HIPAA), the Sarbanes-Oxley Act, and other regulations that require comprehensive information security planning by affected companies.

Improve Employee Productivity
SIP Print’s call monitoring and recording software solution has proven effective in evaluating and improving employee productivity. Reviewing recorded calls with employees provides managers with a powerful training tool and a concrete, objective measure of employee performance. SIP Print allows managers to coach customer service agents with real-life examples of high-quality customer interactions to ensure that employees are operating at peak productivity.

Increase Security
The majority of security threats are created by employees intentionally or unintentionally distributing confidential information. Workplace monitoring and recording encourages employees to be more aware of what they are saying and doing, and helps prevent unauthorized verbal or electronic dissemination of confidential information.
SIP Print helps prevent abuse by encouraging employees to rise to a new level of vigilance. In the event of a security violation, SIP Print provides an undisputable record of activity to help identify the source of the problem and prevent recurrence.